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Terms of Service

Last updated: October 25, 2026

These terms govern your access to and use of FINDIT ("the service"), a business discovery and outreach platform. By creating an account or using the service, you agree to these terms.

1. Your account

You must provide accurate information when creating an account and keep your credentials secure. You are responsible for all activity that happens under your account. One person or organization per account unless your plan explicitly allows team profiles.

2. What the service does — and does not — guarantee

FINDIT searches publicly available web sources to surface real businesses that may benefit from your services, then scores and explains each opportunity. We work hard to return accurate, current data, but the information comes from the public web and may be incomplete or outdated.

Opportunity Scores are prioritization estimates, not guarantees of interest, eligibility, or results. You are responsible for verifying details before contacting any business and for how you use the contact information you find.

FINDIT aims to return 10–20 relevant businesses per search, with a maximum of 20, but results depend on available public evidence and may be fewer or empty. Results can include confirmed digital gaps, social-first businesses marked for verification, and businesses with existing websites whose needs require review. Missing information is not proof that a website or feature does not exist. We do not guarantee a minimum result count or that a business needs your service.

3. Research limits and plans

Each plan includes a set number of live researches per billing period, shown in your dashboard. Unused researches do not roll over unless your plan says otherwise. Paid features such as additional outreach tones, exports, and extra profiles unlock according to your plan.

Radar Boost is a separate, one-time $5 purchase that adds 5 searches to your current allowance; it does not start a subscription or unlock paid-plan features. Boost searches expire at the next monthly allowance reset and do not roll over. Your remaining allowance is shown in the app.

4. Acceptable use

You agree not to:

  • Use the service to send spam, mass unsolicited messages, or deceptive outreach;
  • Resell, scrape, or redistribute the data we surface, in bulk or as a competing dataset;
  • Attempt to bypass research limits, rate limits, or access controls;
  • Use the service in violation of applicable laws, including privacy, anti-spam, and consumer-protection rules in the regions where you outreach.

5. Outreach is your responsibility

Outreach drafts generated by the service are starting points. You decide what to send, to whom, and through which channel. You must comply with local rules on electronic communication (such as opt-out and identification requirements) and always identify yourself honestly.

Direct contact buttons open WhatsApp, an email app, Gmail, Instagram, Facebook, another linked social page, or your phone dialer. Where supported, they prefill your draft; some social buttons copy it to your clipboard for you to paste. FINDIT does not automatically send messages or place calls. You must review the recipient and draft, then choose whether to send or call yourself.

A public phone number does not confirm a WhatsApp account, and a public social profile does not guarantee that direct messaging is available. Country-code formatting and mobile/landline detection are estimates, not verification of ownership or availability. Check contact details before using them, respect opt-outs, and do not treat a public listing as consent to marketing.

These services operate under their own terms and privacy policies. FINDIT is not affiliated with or endorsed by WhatsApp, Instagram, Facebook, Meta, or Google. Using a contact button may pass the recipient details and your draft to the selected service; its availability is outside our control.

6. Payments and cancellation

Paid plans renew automatically each billing period until cancelled. You can cancel at any time from your account settings; access continues until the end of the current period. Radar Boost is a one-time payment and does not renew automatically. Payments are processed by Creem, our Merchant of Record. Refund eligibility, including billing errors and unresolved technical problems, is explained in our Refund Policy.

7. Availability and changes

We aim for high availability but do not guarantee uninterrupted service. Features, data sources, and limits may change as the product evolves. If we make a material change to these terms, we will notify you through the service or by email.

8. Limitation of liability

To the maximum extent permitted by law, FINDIT is provided "as is" and we are not liable for indirect, incidental, or consequential damages, lost profits, or business outcomes resulting from your use of the service or the data it surfaces. Our total liability is limited to the amount you paid us in the twelve months before the claim.

9. Contact

Questions about these terms? Email us at clientsupport.findit@gmail.com.